How to order
At Haypee, we strive to make the ordering process simple, fast, and secure. Whether you’re a first-time buyer or a returning customer, our easy-to-follow instructions ensure a hassle-free experience.
Step 1
Browse Our Snus Products
Start by browsing through our wide selection of premium snus products. Haypee offers a variety of snus types, including Bag Snus, Can Snus, BigPack Snus, Mix Pack Snus, and snus accessories in the Extras Snus category. Each product page provides detailed descriptions and customer reviews to help you make an informed choice
Step 2
Add to Cart
Once you’ve found the snus products you’d like to purchase, you can adjust each item’s quantity based on your needs. If you want to learn more about a product before purchasing, click on the product image to view detailed information, including customer reviews and product features.
Step 3
Proceed to Checkout
Once you’re satisfied with the items in your cart, click the “Proceed to Checkout” button. You’ll be prompted to enter your shipping details, including your name, address, and contact information. For returning customers, simply log in to your account for a quicker checkout process.
Step 4
Choose Your Payment Method
We accept payments via bank transfer through Kasikorn Bank, cash on delivery or card.All transactions are processed securely, ensuring your personal information is protected.
Please read more about payment options here: https://haypee.com/how-to-pay/
Step 5
Confirm Your Order
Once you’ve made your payment, you will receive an order confirmation email. To complete your order, reply to that email and attach a photo of your bank receipt. This step is essential as Thai banks do not share enough details for us to match your payment with your order automatically.
Note: If you don’t receive the email, be sure to check your spam folder or contact our customer support team for assistance.
Step 6
Shipping and Delivery
Haypee provides fast and reliable shipping services across Thailand, ensuring your snus products are delivered promptly. After your order is dispatched, you’ll receive an email with tracking information, allowing you to monitor your package until it arrives at your door. Haypee distributes directly from its warehouse, utilizing Thailand Post for nationwide delivery.
To update your shipping address or check your order status, you can easily manage these details through your account:
With Haypee, you can expect seamless and efficient delivery service for all your snus needs.
Frequently Asked Questions (FAQ)
Can I cancel or modify my order after it has been placed?
Yes, you can cancel or modify your order before it has been shipped. Contact our customer support team as soon as possible to request changes.
How long does shipping take?
Shipping times vary depending on your location, but most orders within Thailand are delivered within 3-5 business days. You’ll receive tracking details once your order is dispatched.
Is there a minimum order amount?
There is no minimum order amount, but bulk purchases from categories like BigPack Snus often offer better value for frequent users.
Why do I need to send a photo of the receipt?
Thai banks often replace some letters in your name with symbols like “+++,” which makes it difficult for us to identify your payment. By sending a photo of the receipt, we can manually confirm your payment and ensure your order is processed quickly.
Do you offer international shipping?
Currently, Haypee offers shipping within Thailand only.